USPS Tracking Not Updating: Possible Reasons & Solutions

There are times when you will see a message saying “USPS Tracking Not Updating”. So what does this mean? In this post, I will share possible reasons and solutions for the same.

If you have used USPS services, then you already know how their tracking system work. It helps you to keep track of your packages.

They provide you with a tracking number for every USPS shipment. Using this tracking number, you can monitor the delivery status of your package. On the USPS tracking page, you will find information like address of delivery, time and date of delivery, and others.

The good thing is that the USPS has a highly efficient tracking info system. But just like every other thing, it can create issues too.

Why USPS tracking info is not updating? – Possible Reasons

First-class tracking is not updating can happen due to many reasons. You are not the first person to face this problem. This can happen to anyone. Some of the main reasons why this happens include:

Every package comes with barcodes attached to it which are scanned at the facility. The scanning process can take longer as there are hundreds of packages to be scanned.

Every time the barcode of your package is scanned, you receive an update related to your USPS shipment. In case, the scanner is malfunctioning or the process is interrupted or delayed due to some reason, then your USPS tracking feature status will not be updated.

Check quick solution when you lost Usps Tracking Number.

Any kind of delay in scanning your package can lead to this problem. It can happen that the delivery staff has fallen sick and therefore, your package is not scanned.

Another reason could be weather conditions that can delay your package delivery. Heavy rain, snow, and thunderstorms can cause traffic problems and other damages that can delay the entire process.

Your package travels between different destinations where it needs to be scanned at every location. If the item gets delayed due to bad weather conditions, then the scanning will get delayed too. In this case, your tracking status will not get updated.

  • If the barcode on your package is damaged, then it will prevent the scanner from scanning it. This may lead to a situation where your tracking status doesn’t get updated.
  • Another reason that your delivery confirmation status is not updated is that the carrier is not scanning the package on purpose. This can happen when there is a holiday or they receive too many packages in a day.

In case, your delivery status doesn’t get updated within a week, then there are chances that your package is already out for delivery. But due to unexpected issues, it is stuck somewhere in the route.

What can you do?

If your tracking info is not getting updated, then you should wait for a few days and see what happens. If it is still the same, then you should call USPS or mail them and ask them about your package.

You can also visit the last facility that is showing in your tracker and find out what happened to your package. But calling on this number 1800-ASK-USPS seems to be a better idea. Check the USPS website from here to send support mail.

When talking to the customer representative, ask him to provide you with the tracking details of your parcel. Once you call the USPS customer service, they will make sure that you receive information on your package within 24 to 48 hours via mail or call. The good thing is that they give you accurate information.

How to get tracking information when USPS tracking not updating?

There is more than one way to get the tracking information of your package. Here is what you can do:

  • 1. You can track your parcel on the USPS website.
  • 2. You can use a smartphone app to track your package.
  • 3. You can also send a text message with your tracking number to USPS (28777).
  • 4. You can call customer service to know about your package.

Once the tracking details get updated, you will receive a message “out for delivery”.

If your USPS tracking stopped updating, there is no need for you to worry. Wait for a couple of days, before you call the USPS officials. USPS customer care service is very efficient. They will provide you with accurate information about your package.


What happens when United states postal service tracking doesn’t update for days?

If your tracking details are not updating for days, then you should give a call to the USPS officials and ask them about your package. They will give you all the information you need.

How long does it take for USPS tracking to update?

It usually takes around 24 hours for USPS tracking to get updated. But due to unexpected circumstances, the process can take longer than usual.

How often USPS tracking status gets updated?

Every time your package is scanned, the tracking details on your screen get updated. This can happen multiple times until you get your package.

Can you see where your United states postal service package is?

Yes, with the help of the USPS tracking system, you can see where exactly your package is. You can use the tracking system at any time.

Will USPS First-Class Mail be delayed too?

While shipping with USPS, people should understand that the company does not provide any guarantee but estimates. Delivery estimate means your package may arrive before or after the mentioned date. Also, you don’t get any refund for a delayed package. Though USPS First Class Package is estimated to arrive by 1-3 days, it might arrive quicker or get delayed. It is advised to wait for five days before talking to the customer service.

Should I be worried if USPS tracking hasn’t been updated in 3 days?

No. Though it’s necessary for every package with tracking numbers to be scanned from the origin to the destination, sometimes scans are missed in some checkpoints. There can be mixed reasons for the same, like holiday rush, bad weather condition, delay on the carrier’s part, etc. So, don’t worry if the status of your package is not updated.

How long does Priority Mail take?

Priority mail refers to the United States Postal Service’s air service. For domestic destinations, priority packages usually arrive within 1-3 business days. The transit time, however, depends on the distance of the destination from the origin. It must be noted that it’s not a guaranteed service and thus it might be delayed.

When will my letter carrier or mail arrive?

You can check for that information by downloading the USPS Informed Delivery app. Using this app, you can check the incoming mail’s status and track packages anytime, anywhere through your tablet or smartphone. The app is entirely free and available on iOS, Windows, and Android stores. However, generally, the mail is delivered by 7 am-8 pm.

Have There Been No USPS Tracking Updates After “Arrival At Unit”?

In case you see the message “USPS delivery status not updated,” it means that your tracking information has not been updated. 

If the status is not updating, make sure you are punching in the correct tracking number. Check your post office shipping recipient, or confirmation email from USPS, or the tracking label’s peel-off portion to get your valid tracking number. However, if the issue persists, there might be some problem on the carrier’s side. 

Updates After “Arrival At Unit”?

Arrival at unit update means the mail has reached the first postal station from where it will be dispatched further. It is usually the first reference point. If you receive more Arrival at Unit messages, it simply means the package is being forwarded to the next unit in the lineup.