USPS Tracking Not Updating: The Final Solution To Fix This Problem

Why is USPS Tracking not updating in 2024? To understand why this is happening and how to fix it, I have created this simple guide for you. 

It is possible to follow the progress of a package’s delivery by using the tracking number provided by the United States Postal Service (USPS), but sometimes it may not update for as much as three weeks. 

Let’s look at the reasons.

USPS Tracking not updating

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USPS Tracking Not Updating in 2024: What are the Reasons? 

Weather Conditions during Transit

Your shipment may be delayed due to weather conditions, which is still an additional cause for this. Extreme weather conditions such as heavy rain, thunderstorms, or snow might create significant road congestion, further delaying the delivery of your goods.

Due to unknown causes, it is conceivable that the package has not been scanned at the required sites while travelling between destinations. As a result, the box may not display the most recent information since the item has not yet been scanned at these locations.


Alternatively, the barcode may have been broken, preventing the scanner from receiving the correct code or from scanning the item at all. This might result in erroneous or no information about the cargo being provided.

There is no scanning of the package after drop-off

It’s also possible that the carrier isn’t scanning the item on purpose, which would explain the “delivery status has not been updated.” Sometimes this happens over the holidays when a considerable number of parcels must be delivered, and the USPS does not scan packages to send all of the packages to a large number of recipients on time under certain circumstances.

If you haven’t gotten an update on your shipment in more than a week, there is a good chance that your parcel is still on its delivery path but that an unforeseen change of circumstances has prevented your package from continuing on its journey.

Even though the product has not yet been dispatched It occurs when you attempt to trace your item using an outdated tracking number or when you do not have a tracking number. In no way will this assist you in tracking down your shipment until it arrives at your doorstep.

Carrier’s Failure to Arrive on Time

The delivery worker’s shift may have ended, which might be another cause for the USPS tracking to be unavailable. The package will be left in the vehicle or returned to the delivery facility in such a scenario. It does not need to be a concern since the courier will bring it to you the next business day.

An unforeseen scenario, such as a truck malfunction, a flat tire, or the driver’s illness, may also result in an extension of time.

The barcode that is damaged or unreadable

While the package is in transit the barcode may get damaged for many reasons. Therefore the carrier won’t be able to scan it and update the tracking of the package. 

USPS Tracking Not Updating: How to Solve It?


Wait a few days and check whether your cargo arrives if your tracking number does not update the status of your shipment. Call USPS and request information on your package, or travel to the facility where the tracker shows that it was scanned if it doesn’t work.

When it comes to unforeseen events, your package may take a day or two to arrive, but it’s also possible that it may take a few days.

You may also contact customer support at the United States Postal Service and inquire about your product’s status. 1800-ASK-USPS is the toll-free number to reach them.

Requesting package tracking information from a customer service professional is as simple as submitting your USPS tracking number to the agent, who will respond with accurate information within 24 to 48 hours. 99% of the time, you’ll obtain the correct answers from the USPS Customer Service.

You could get some relief from the issue of USPS Tracking not updating by contacting USPS or your local postmaster with your grievances. When parcels are stuck in the system, initiating a case with the company’s customer service department frequently frees them.”

Refund Request from DoNotPay for a Failed Delivery Made in Your Name!

You may not get your shipment at all if it gets lost in transit or if it takes a long time to arrive. To make up for the inconvenience, you must file a claim for reimbursement for substandard service.

Fortunately, you don’t have to contact the courier or engage in a series of stressful phone calls with customer service representatives. Become a member of DoNotPay, and we’ll do the heavy lifting for you!

Try Different Ways to Obtain Tracking Data

Tracking information about your item may be accessed in a variety of ways.

usps tracking info
  • The United States Postal Service (USPS) offers online package tracking.
  • By texting USPS your shipment’s tracking number, you may find out exactly where your item is at any time (28777)
  • Android and iOS mobile apps let you keep tabs on the whereabouts of your shipment.
  • 1-800-877-8339 is the official USPS phone number for tracking your item.
  • When the status is updated, you will get a notice that reads “out for delivery,” indicating that your item will likely arrive within a few days.

Please make sure you’re at home when your shipment comes, or arrange for someone else to pick it up for you to ensure that you get it.


USPS Tracking not updating – What happens when United States Postal Service tracking doesn’t update for a week?

If your tracking details have not been updated for a week, then you should give a call to the USPS officials and ask them about your package. They will give you all the information you need.

USPS Tracking not updating – How long does it take for USPS tracking to update?

It usually takes around 24 hours for USPS tracking to get updated. However, due to unexpected circumstances, the process can take longer than usual. This can lead to an assumption that USPS Tracking not updating.

USPS Tracking not updating – How often does USPS tracking status get updated?

Every time your package is scanned, the tracking details on your screen get updated. This can happen multiple times until you get your package.

USPS Tracking not updating – Can you see where your United States postal service package is?

Yes, with the help of the USPS tracking system, you can see where exactly your package is. You can use the tracking system at any time.

USPS Tracking not updating – Will USPS First-Class Mail be delayed too?

While shipping with USPS, people should understand that the company does not provide any guarantee but estimates. Delivery estimate means your package may arrive before or after the mentioned date.

Also, you don’t get any refund for a delayed package. Though the USPS First Class Package is estimated to arrive in 1-3 days, it might arrive quicker or get delayed. It is advised to wait for five days before talking to the customer service.

USPS Tracking not updating – Should I be worried if USPS tracking hasn’t been updated for 3 weeks?

No. Though it’s necessary for every package with tracking numbers to be scanned from the origin to the destination, sometimes scans are missed at some checkpoints. There can be mixed reasons for the same, like holiday rush, bad weather conditions, delay on the carrier’s part, etc. So, don’t worry if the status of your package is not updated.

USPS Tracking not updating – How long does Priority Mail take?

Priority mail refers to the United States Postal Service’s air service. For domestic destinations, priority packages usually arrive within 1-3 business days. The transit time, however, depends on the distance of the destination from the origin. It must be noted that it’s not a guaranteed service and thus it might be delayed.

USPS Tracking not updating – When will my letter carrier or mail arrive?

You can check for that information by downloading the USPS Informed Delivery app. Using this app, you can check the incoming email’s status and track packages anytime, anywhere through your tablet or smartphone. The app is entirely free and available on iOS, Windows, and Android stores. However, the mail is generally delivered by 7 am-8 pm.

USPS Tracking not updating – Have There Been No USPS Tracking Updates After “Arrival At Unit”?

In case you see the message “USPS delivery status not updated,” it means that your tracking information has not been updated. 

If the status of the USPS Tracking not updating, make sure you are punching in the correct tracking number. Check your post office shipping recipient, or confirmation email from USPS, or the tracking label’s peel-off portion to get your valid tracking number. However, if the issue persists, there might be some problems on the carrier’s side. 

Updates After “Arrival At Unit”?

Arrival at unit update means the mail has reached the first postal station from where it will be dispatched further. It is usually the first reference point. If you receive more Arrival at Unit messages, the package is being forwarded to the next unit in the lineup.


To my readers, I hope that this blog post may be of assistance in understanding why your USPS Tracking is not updating during transit or after drop-off for a week.

If you have any questions or concerns about your shipment, don’t hesitate to get in touch with USPS customer service, who would be happy to assist you

If you want to know more about tracking your parcels we have written another article that you might find interesting. You can find the tracking article here.